09/11/20240Comments

Three key skills to get improvement results

Setting out on a quest to improve how your business works is admirable. Getting the results, that's the real goal. In this short article I'm going to share with you three

by Giles Johnston

General

Management

01/05/20240Comments

What would you do with a clear mind?

PDCA Complete is a means to an end. Capturing tasks, meetings, projects, opportunities... this is all there to help you have a clear mind. So, what would you do with a clear

by Giles Johnston

Management

18/03/20240Comments

What if you wrote all your actions down?

What would happen? Would the work magically happen? Unlikely. Would everyone be clearer about what needs to happen? Undoubtedly. Would results appear? Sure, if the actions are appropriate. What happens if you don't write

by Giles Johnston

Management

05/03/20240Comments

Who is responsible for what?

One of the age old challenges in business is clarifying who is responsible for what. When something goes wrong, who needs to step up and pick up the pieces? Defining responsibilities

by Giles Johnston

Management

05/02/20240Comments

Continuous improvement is not a luxury

What happens if your business stands still? Would you find your competitors passing you by? Would your profit margins slowly slip? Would the experience your customer has become stale and risk future business? Whatever

by Giles Johnston

Management

29/04/20230Comments

Improving business communication with PDCA Complete

Eliminate Unnecessary Communication Time Most business work tasks need others to participate, or at least be informed. Self-tracking task methods, like spreadsheets and notebooks, do not allow for this and they automatically

by Giles Johnston

Management

14/11/20220Comments

Need help spinning many projects at once?

This is a challenge we all face at some point. You have too many projects that need delivering at once... What do you do? In this article I am going to

by Giles Johnston

Management

09/10/20210Comments

Getting stuck actions moving

I have worked with many businesses in a consulting capacity. The primary focus was to find out how to get change happening. Often there was no real problem with identifying change.

by Giles Johnston

Management

04/06/20210Comments

Action management – the key to making change happen

Capturing actions within your business is one thing. But, if you want to see your results change then action must be undertaken. This is a simple premise, until you factor in

by Giles Johnston